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Contact Great Western Bank

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Customer Support Phone Number

7:30 a.m. – 6:00 p.m. (CST) M-F; 8:00 a.m. – 1:00 p.m. (CST) Sat: 1-800-952-2043


Debit or ATM Card Issues

Report a lost or stolen ATM/Debit Card
7:30 a.m. – 6:00 p.m. (CST) M-F; 8:00 a.m. – 1:00 p.m. (CST) Sat: 1-800-952-2043

Report a lost or stolen ATM/Debit Card
(after hours): 1-800-535-8440

All other ATM/Debit Card Issues
Customer Support: 1-800-952-2043


Great Western Bank Visa® Rewards Credit Card Questions

Report a lost or stolen Great Western Bank Visa Rewards card 24/7:
1-866-839-3485

Report unauthorized activity:
1-866-839-3485

General Consumer Card questions 24/7:
1-855-594-3254

General Commercial Card questions 24/7:
1-855-633-4119

Scorecard Rewards

General assistance and inquiries:
1-800-854-0790
24 hour support; closed major holidays

Travel reservations or inquiries:
1-800-842-3006
9:00 a.m. - 9:00 p.m. (EST) M-F
9:00 a.m. - 5:00 p.m. (EST) Sat-Sun*
*The cruise and vacation package desk is closed on Sunday

Mycardstatement.com
Consumer card on line access
Assistance with online access 24/7
1-866-572-1637

Ezbusinesscardmanagment.com
For commercial card account administrators
Assistance with online access 8:00am-5:00 pm (CST) M-F
1-605-413-1332  


We want to answer your questions and respond to your comments as quickly as possible. If you'd like, you can take a look at our Frequently Asked Questions. Our simply email us using the form below.

Email

Use the form below to contact us via email. Do not send sensitive information using this form. To send a secure, encrypted message containing sensitive information to a Great Western Bank employee please use our Secure Email site.


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