Frequently Asked Questions

Banking can be confusing, but we’re here to help! Here are a list of some common questions and Great Western Bank solutions.

Can I begin using Online Banking immediately?

Yes. If you want the basic Online Banking service you will be set up within 24 hours of receipt of your signed application. A letter will be sent to you with your user ID and PIN. This will arrive within a couple of days. If you want Online Banking with Bill Pay it will take about 10 business days. You'll receive a separate letter with user ID and PIN for the bill paying service.

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