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Frequently Asked Questions

Banking can be confusing, but we’re here to help! Here are a list of some common questions and Great Western Bank solutions.

What kinds of things can I do over the phone?: The great thing about Xpress™ 24-Hour Phone Banking is that you can call from anywhere. All you need is a touch-tone phone, your account number and your PIN. You can find out account balances and transactions, check the status of your loan, find out when your CD matures and much more!

For a complete list of the phone banking features, contact us to request a Great Call brochure, which includes a pocket guide to Xpress™ 24-Hour Phone Banking.
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What's the number for Xpress™ 24-Hour Phone Banking?: Arizona: 1.866.694.9226

Nebraska (except Atkinson & O'Neill): 1.800.952.2015
Atkinson & O'Neill, NE: 1.888.836.2265

South Dakota: 1.888.836.2265

Missouri (except North Kansas City): 1.866.694.9226
North Kansas City, MO: 1.800.952.2015

Iowa (except Oakland): 1.866.694.9226
Oakland, IA: 1.800.952.2015

Kansas: 1.800.952.2015
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