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Coronavirus (COVID-19) Update
The health, safety and well-being of our customers, employees and communities continues to be our top priority. Due to varying safety recommendations in the areas surrounding our branches, some location lobbies are open to the public, while others remain open by appointment only. Please use our Lobby Reopening Schedule to determine if an appointment is required before your visit.

Be Alert When Shopping Online this Holiday Season

Fraudsters are looking to take advantage of all the extra purchasing activity online over the holidays.

The scams may come in varying forms including Ecards from unknown senders which may contain malicious links.

Fake ads or shipping notifications may deliver infected attachments. Spoofed email messages and fraudulent posts on social networking sites may request support for phony causes.

Tips to Stay Safe

Do not fall prey to these scams. To avoid seasonal campaigns that may result in security breaches, identity theft, or financial loss, take the following steps:

  • Do not open unsolicited links or download attachments from unknown sources.
  • Do business with reputable vendors.
  • Make sure your information is being encrypted. Many sites use secure sockets layer (SSL) to encrypt information. You are using a secure connection if the URL begins with “https:” instead of “http:” and a padlock icon. If the padlock is closed, the information is encrypted.
  • Use a credit card to limit your liability for fraudulent charges. Click here to learn how to open a Great Western Rewards VISA®! 
  • Check your bank statements regularly to look for any discrepancies.


Additional Resources

If you believe you are a victim of a holiday phishing scam or malware campaign, consider the following actions:

  • Contact Great Western Bank immediately (1.800.952.2043) and monitor any accounts that may have been compromised.
  • Watch for any unexplainable charges to your account.
  • Immediately change any passwords you might have revealed and do not use that password in the future.
  • Avoid reusing passwords on multiple sites.

If you’re thinking about giving to a charity, do your research. Fraudsters will try to take advantage of your generosity. For more information, visit the Federal Trade Commission’s Consumer Information page on Charity Scams.

Refer to the Fraud Protection Page on Great Western Bank’s website for more detailed information on protecting yourself this holiday season and throughout the year.


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