- Be Alert for Scams
Coronavirus (COVID-19) Update
The health, safety and well-being of our customers, employees and communities continues to be our top priority. At this time, our branch lobbies will be available by appointment only. We encourage you to use our drive-thrus, which will be open during normal business hours, online and mobile banking and our ATM network. You can schedule an appointment by calling your local banker. Read more.
Be Alert for Scams - Especially When You Least Expect it
Today’s fraudsters are progressively sophisticated in their efforts to get your money and personal details.
Scams succeed because they look like the real thing and catch you off guard.
Scammers are looking to take advantage of anyone who recently went through a crisis or big life event such as:
- A move
- A death in the family
The scams may come in varying forms including:
- Fraudulent insurance checks
- Fake vendors
- Gift theft
- Home invasion
When dealing with people or businesses, whether by phone, mail or email, it is important to always consider the possibility of a scam.
Tips to Stay Safe
Do not fall prey to these scams. To avoid deceitful crusades that may result in security breaches, identity theft, or financial loss, take the following steps:
- Do not pay up front for a promised service and do business with reputable vendors face to face.
- Be cautious about what information you share on social media. Be sure to use privacy setting on all online accounts.
- Consider how you pay. Use a credit card to limit your liability for fraudulent charges. Click here to learn how to open a Great Western Rewards VISA®!
- Check your bank statements regularly to look for any discrepancies.
If you believe you are a victim of a scam, consider the following actions:
- Contact Great Western Bank immediately (1-800-952-2043) and monitor any accounts that may have been compromised.
- Watch for any unexplainable charges to your account.
- Immediately change any passwords you might have revealed and do not use that password in the future.
- Avoid reusing passwords on multiple sites.
Refer to the Fraud Protection Page for more detailed information on protecting yourself this season and throughout the year.
Nine Steps to Protect Your Identity
While data breaches are not 100% preventable (nobody can prevent all fraud or Identity Theft), we at Great Western Bank are often asked what you as a customer can do to reduce the risk of Identity Theft. The following tips are suggested.