Coronavirus (COVID-19) Update
The health, safety and well-being of our customers, employees and communities continues to be our top priority. Due to varying safety recommendations in the areas surrounding our branches, some locations are open to the public, while others remain open by appointment only. All drive-thru services and hours remain unaffected. Please use our Lobby Reopening Schedule to determine if an appointment is required before your visit. We will be updating the list regularly. Please avoid branch lobby visits if you are sick, have been exposed to the virus, or have traveled to a high-risk area.

Rest assured, we are deeply committed to being responsive to the needs of all of our customers. We appreciate your understanding during this time.

HealthCare Receivables Management

Great Western Bank’s Healthcare Receivables Management product can increase administration efficiency by minimizing paper claim handling. With real time electronic exchange with payers, providers and other key trading partners, we can help accelerate payments and lower transaction costs.

Health Care Receivables Management features and benefits:
  • 24-Hour Processing Window
  • No more manual keying of paper EOBs
  • 100% auto-posting paper EOB/ERAs/Self Pays
  • Same day denial processing and trend module
  • Same day secondary processing and self pay processing
  • Online patient portal
  • One call customer service close methodology
  • Same day ERA processing
  • Reduction of write-offs
  • Reduction of posting rejects with business rule analyzer
  • Unapplied cash/re-association module