Customer Support

1-800-952-2043

M-F: 7:30 a.m. – 6:00 p.m. (CT) 
Sat: 8:00 a.m. – 1:00 p.m. (CT) 

Secure Email

Step 1) Log In or Register a Secure Mail Account
Step 2) Send a secure message to CustomerCare@GreatWesternBank.com

Learn more about this service 

Email

Send your message to CustomerCare@GreatWesternBank.com 

If the message includes account information, please use Secure Email.


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Card Questions

Report a lost or stolen card

ATM/Debit Card 
1-800-535-8440

Credit Card 
1-866-839-3485

Additional

Personal Credit Card questions 24/7
1-855-594-3254

Business Credit Card questions 24/7
1-855-633-4119

Scorecard Rewards
1-800-854-0790
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Bank Questions

24-Hour Phone Banking

Check account balances, loan activity and transfer funds

1-866-694-9226 (1-866-MY-GWBANK)

Secure Email

Log In to send a secure message
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Mail

General Bank Correspondence
Find your nearest branch

Other

Media

Investor Relations

Website
Email

Making Life Great Grants

Email (Invitation Only)

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