Contact Info

Customer Support Phone Number
7:30 a.m. – 6:00 p.m. (CT) M-F; 8:00 a.m. – 1:00 p.m. (CT) Sat
1-800-952-2043

Debit or ATM Card Issues
Report a lost or stolen ATM/Debit Card
7:30 a.m. – 6:00 p.m. (CT) M-F; 8:00 a.m. – 1:00 p.m. (CT) Sat
1-800-952-2043

Report a lost or stolen ATM/Debit Card
After Hours
1-800-535-8440

All other ATM/Debit Card Issues
Customer Support: 1-800-952-2043

Great Western Bank Visa® Rewards Credit Card Questions
Report a lost or stolen Great Western Bank Visa Rewards card 24/7:
1-866-839-3485

Report unauthorized activity:
1-866-839-3485

General Consumer Card questions 24/7:
1-855-594-3254

General Commercial Card questions 24/7:
1-855-633-4119

Scorecard Rewards
General assistance and inquiries:
1-800-854-0790
24 hour support; closed major holidays

Travel reservations or inquiries:
1-800-483-5005
9:00 a.m. - 9:00 p.m. (ET) M-F
9:00 a.m. - 5:00 p.m. (ET) Sat-Sun*
*The cruise and vacation package desk is closed on Sunday

Mycardstatement.com
Consumer Card online access
Assistance with online access 24/7
1-866-572-1637

Ezbusinesscardmanagement.com
For Commercial Card account administrators
Assistance with online access 8:00 am - 5:00 pm (CT) M-F
1-605-413-1332