Coronavirus (COVID-19) Update
The health, safety and well-being of our customers, employees and communities continues to be our top priority. At this time, our branch lobbies will be available by appointment only. We encourage you to use our drive-thrus, which will be open during normal business hours, online and mobile banking and our ATM network. You can schedule an appointment by calling your local banker. Read more.

Switching Banks Checklist

It’s easy to switch to Great Western Bank. Use our step-by-step checklist designed to make your transition to a new primary bank account quick and easy.

  1. Open your account(s) online or at your Great Western Bank branch.

    • Debit cards will arrive to your address in 7-10 business days. Once you receive your new Great Western Bank debit card in the mail, follow the instructions to activate your card and set your pin number. 
    • Checks typically arrive within 7-10 business days.
  2. Enroll in Great Western ebanking, Great Western Bank’s digital banking platform.

    • You can sign up within one business day after opening your account. 
    • Enroll online and complete the secure sign up form.
    • You may also enroll on your mobile device. Download the Great Western ebanking app available through the App Store®, on Google Play™ or at the Amazon App store. Click Sign Up and follow the instructions provided. Use the same username and password to access your accounts within both online and mobile banking.
  3. Set up your direct deposits into the new account.

    • Contact the company that will be initiating the direct deposit, such as an employer, Social Security Administration, or Veterans Administration. Provide them with your new routing number (091408734) and account number. Your account number can be found immediately to the right of the routing number in the center at the bottom of your checks. The company may require you to complete a separate form and/or supply a voided check or deposit ticket to complete the request.
    • It may take up to two months for the company to process your request. Keep an eye on your account to verify that the direct deposit was set up correctly.
  4. Update automatic payments or enroll in Great Western ebanking’s bill pay solution.

    • To update your automatic payments through a company’s website, you will need your new routing number (091408734) and account number, which can be found on the bottom of your checks. The company may require you to complete a separate form and/or supply a voided check or deposit ticket to complete the request.
    • Save time and money on postage with Great Western ebanking bill pay. Conveniently see, pay and manage bills in one place from any device.
      • To enroll, log in to Great Western ebanking online and click the Bill Pay tab. After enrolling online, bill pay can also be accessed through the Great Western ebanking mobile app.
  5. Stop using your old account(s). 

    • Leave enough money in your old accounts to clear any debits or checks that may be pending. Track your new Great Western Bank account balances to ensure all automatic withdrawals have been successfully transferred over. Make sure to activate your new debit card if you ordered one.
  6. Destroy all unused checks, deposit slips, ATM cards and debit cards. Close your former account at the other bank.

For more information please visit your local branch to talk to your banker or call 1-800-952-2043.