Mobile Banking FAQ
The cutoff time for mobile check deposit is 5:00 p.m. CT. If a deposit is submitted after this time, it will be processed the following business day.
The following items are not accepted through the mobile check deposit feature:
- Third party checks
- Cashier's checks
- Traveler's checks
- Money orders
There are a variety of reasons that mobile banking deposits can be rejected, such as:
- Not properly endorsed
- Check over per check limit of $2000
- Check is a Government, State or Money Order
- Payee of the check doesn’t match the account being deposited
- Not in the green frame
- Picture taken at angle
- MICR data illegible
- Shadow on check
- Out of focus
- Check is same color as background
- Check Stub is attached
- Low lighting
To access your accounts within mobile banking, download the Great Western ebanking app available through the App Store®, on Google Play™ or at the Amazon Appstore.
Yes. The maximum deposit amount per day is $2,500 and the maximum deposit amount in any 30-day period is $10,000. There is no limit to the number of checks that can be deposited.