Coronavirus (COVID-19) Update
The health, safety and well-being of our customers, employees and communities continues to be our top priority. Due to varying safety recommendations in the areas surrounding our branches, some location lobbies are open to the public, while others remain open by appointment only. Please use our Lobby Reopening Schedule to determine if an appointment is required before your visit.
Mobile Banking FAQ
After opening your account with Great Western Bank, click Sign Up within the Great Western ebanking Account Access box located on the Great Western Bank homepage on your mobile web browser or download the Great Western ebanking app available through the App Store®, on Google Play™ or at the Amazon Appstore. To enroll through the app, click the Sign Up link located in the lower left-hand corner of the app to complete the enrollment form. Please have your Great Western Bank account number ready.
To access your accounts within mobile banking, download the Great Western ebanking app available through the App Store®, on Google Play™ or at the Amazon Appstore.
The cutoff time for mobile check deposit is 6:00 p.m. CT. If a deposit is submitted after this time, it will be processed the following business day.
The following items are not accepted through the mobile check deposit feature:
- Third party checks
- Cashier's checks
- Traveler's checks
- Money orders
Yes. The maximum deposit amount per day is $2,500 and the maximum deposit amount in any 30-day period is $10,000. There is no limit to the number of checks that can be deposited.
There are a variety of reasons that mobile banking deposits can be rejected, such as:
- Not properly endorsed - must include your signature and "For Mobile Deposit Only at Great Western Bank"
- Check over per check limit of $2,500
- Check is a Government, State or Money Order
- Payee of the check doesn’t match the account being deposited
- Not in the green frame
- Picture taken at angle
- MICR data illegible
- Shadow on check
- Out of focus
- Check is same color as background
- Check Stub is attached
- Low lighting